Legal notice
This legal notice applies to the English version of uppereastjewels.com, for customers in the United Kingdom and Australia.
Who we are
The website uppereastjewels.com and the UpperEast Jewels shop are run by:
[COMPANY NAME], a company registered in [COUNTRY/STATE OF REGISTRATION]
Registered address: [REGISTERED ADDRESS]
Company register and registration number: [COMPANY REGISTRATION NUMBER]
VAT number: [VAT NUMBER]
UK VAT number: [UK VAT NUMBER, if registered]
Email: info@uppereastjewels.com
Phone: [PHONE NUMBER]
What we do
UpperEast Jewels is a jewellery brand that sells 18K gold plated stainless steel jewellery online. It isn’t solid gold: it’s a plating on a stainless steel base. We sell to customers in the United Kingdom and Australia (this English version) and in Italy and Spain.
Prices
If you shop from the UK, prices are in pounds sterling (GBP). If you shop from Australia, prices are in Australian dollars (AUD).
Taxes in the UK: [UK VAT AND IMPORT CHARGES: whether VAT is included in the price, and whether anything can be due on delivery]
Taxes in Australia: [AU GST AND IMPORT CHARGES: whether GST is included in the price, and whether anything can be due on delivery]
Before you pay, you see the total price, including delivery. Delivery costs are explained in our Shipping policy.
Intellectual property
The “UpperEast Jewels” brand, the logo, the text, the images and all the content on this website are protected by intellectual property laws. You may not copy or reuse any of it, in whole or in part, without our written permission.
Privacy and cookies
We handle personal information in line with the EU General Data Protection Regulation (GDPR) and, for customers in the UK, the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR); for customers in Australia, the Privacy Act 1988, the Australian Privacy Principles and the Spam Act 2003. If you live in the UK, you can complain to the Information Commissioner’s Office (ICO); if you live in Australia, to the Office of the Australian Information Commissioner (OAIC). Our Privacy policy explains what we collect, why, how we use cookies and what your rights are. If you’re in the UK, you choose in our cookie banner whether to accept cookies that aren’t strictly necessary.
Complaints and disputes
If you have a complaint, email info@uppereastjewels.com. We reply within one working day and do our best to sort things out quickly. If we can’t resolve it, we’ll tell you in writing the name and website of an alternative dispute resolution (ADR) body that could deal with it, and whether we agree to use it.
If you live in the UK: you can get free, impartial advice from Citizens Advice (England and Wales), Advice Direct Scotland or Consumerline (Northern Ireland). You can also bring a claim in the courts where you live.
If you live in Australia: you can contact the fair trading or consumer affairs office in your state or territory, or the Australian Competition and Consumer Commission (ACCC). You can also bring a claim in a court or tribunal in your state or territory.
Applicable law and courts
This website and our relationship with you are governed by Italian law. If you’re a consumer living in the UK or Australia, this choice doesn’t take away the protection given to you by the mandatory consumer laws of the country where you live, including the Consumer Rights Act 2015 in the UK and the Australian Consumer Law in Australia. You can bring a claim in the courts where you live: in the UK, the courts of England and Wales, Scotland or Northern Ireland, depending on where you live; in Australia, the courts or tribunals of your state or territory.
Last updated: 29 October 2026
